“Terms & Conditions” outlines the general terms and conditions for website use and online sale by ASPOT WORLD SDN. BHD (“Aspot World”). It starts by defining the terms used in the document, including “Products,” “we,” “us,” and “you,” to establish clarity for the readers. It emphasizes that accessing the website constitutes acceptance of the terms and conditions, which may be modified by Aspot World at any time

What are the terms and conditions for using the ASPOT WORLD website and making online purchases?

The terms and conditions for using the ASPOT WORLD website and making online purchases are outlined in a comprehensive document. Here are the key points:

  1. Acceptance: By accessing the website, users are bound by the terms and conditions, which may be modified by ASPOT WORLD at any time.
  2. Products: Refers to items offered for sale or services made available by ASPOT WORLD via the website.
  3. Indemnity: Users agree to indemnify ASPOT WORLD against any loss or liability resulting from failure to observe the terms and conditions.
  4. Use of the Website: Users must be legally entitled to access the website and purchase products, and must be at least 18 years old.
  5. Price, Orders, and Confirmation: Prices and availability of products may change at any time without notice. ASPOT WORLD reserves the right to reject any order and correct prices in case of errors.
  6. Cooling Off Period and Returns: The return policy is outlined, and users are entitled to a refund in line with the returns policy.
  7. Privacy: Personal information obtained by ASPOT WORLD is protected as per the privacy policy.
  8. Content of the Website: ASPOT WORLD makes no warranties regarding the accuracy, completeness, or reliability of the information on the website.
  9. Login Credentials: Users must keep their login credentials confidential and report any unauthorized access.
  10. Termination: ASPOT WORLD reserves the right to suspend or terminate the website’s operation without prior notice.
  11. Governing Law and Jurisdiction: The terms and conditions are governed by the laws of Malaysia and are subject to the exclusive jurisdiction of the Malaysian courts.
  12. Risk of Loss: Once delivery is accepted, the risk in the goods passes to the user.
  13. Arbitration: Any claim or dispute may be referred to mediation or confidential arbitration in Malaysia.
  14. Disclaimer of Warranties and Limitation of Liability: ASPOT WORLD disclaims all warranties and limits its liability for any loss or damage.
  15. Formation of Contract: No contract comes into existence until ASPOT WORLD acknowledges receipt in writing.
  16. Unlawful Use: Users are prohibited from using the website for unlawful purposes.
  17. External Links: ASPOT WORLD is not liable for the content of third-party websites linked to its site.

How does ASPOT WORLD handle orders, pricing, and confirmation of orders?

ASPOT WORLD has established specific procedures for handling orders, pricing, and confirmation of orders on its website. Here’s a breakdown of the key points:

Pricing and Availability: Prices and availability of products may change at any time without notice. The prices displayed are applicable only at the time of placing the order on the website. ASPOT WORLD reserves the right to exclude or limit the availability of any products on the website.

  1. Administrative Errors: In the event of an administrative error resulting in an incorrect price being displayed, ASPOT WORLD is not obligated to sell the product at the erroneous price. They reserve the right to correct the price and may ask for confirmation from the customer to proceed with the corrected price.
  2. Order Confirmation: Once an order is submitted, ASPOT WORLD will send a confirmation of the order to the customer. However, technical or other problems may delay or prevent such confirmations. Customers are advised not to resend their instructions if they do not receive a confirmation to avoid duplicate transactions.
  3. Pre-Orders and Product Requests: Pre-orders and product requests are not considered completed or confirmed orders. ASPOT WORLD will make efforts to source the requested products, but availability is not guaranteed. Final pricing of pre-ordered products may vary, and ASPOT WORLD reserves the right to decline pre-orders or product requests.
  4. Cancellation of Orders: ASPOT WORLD reserves the right to cancel orders for any reason with notice to the customer. The confirmation of an order constitutes acceptance by ASPOT WORLD to process the order.
  5. Delivery and Shipping: Once the products are delivered or collected following the selected delivery option, the transaction is deemed concluded. Delivery times are estimates, and ASPOT WORLD is not liable for any late deliveries.

ASPOT WORLD follows a structured process for handling orders, pricing, and confirmation, ensuring transparency and clear communication with customers throughout the transaction process.

What are the procedures and policies related to processing, shipping, and delivery of orders?

The procedures and policies related to processing, shipping, and delivery of orders by ASPOT WORLD are outlined in the document. Here’s a summary of the key points:

  1. Order Processing: All orders will be subject to ASPOT WORLD’s normal approval processes and procedures. The company reserves the right to withhold approval at its sole discretion. Additionally, ASPOT WORLD may verify the identity of website users and purchasers, as well as the details provided for payment purposes. Failure to comply with verification requirements may result in the cancellation of the order.
  2. Shipping and Delivery: Orders will be processed within the timeframe specified in ASPOT WORLD’s Shipping and Delivery Policy. Deliveries will only be conducted on business days, excluding weekends and public holidays.
  3. Delivery Address: Customers are required to provide a complete and correct delivery address, including a valid postcode. Post office boxes and courier/shipping forwarder addresses are not accepted. Failure to meet these requirements may result in the cancellation of the order.
  4. International Deliveries: For deliveries outside Malaysia, additional delivery charges may apply, and a longer delivery time should be expected. Customers are responsible for bearing all additional delivery charges, including taxes and fees imposed by the destination country. ASPOT WORLD will advise customers on additional delivery charges and proceed with the order only upon receiving confirmation of acceptance from the customer.
  5. Product Availability: The display of a product does not guarantee its availability. ASPOT WORLD will notify customers if a product they ordered is unavailable for any reason.

These policies and procedures ensure that orders are processed efficiently and delivered in accordance with ASPOT WORLD’s standards and legal requirements.

How does ASPOT WORLD handle privacy, copyright, and intellectual property rights on their website?

ASPOT WORLD has established clear policies and procedures regarding privacy, copyright, and intellectual property rights on their website. Here’s a summary of their approach:

  1. Copyright and Intellectual Property Rights: ASPOT WORLD asserts ownership of the website’s content, including materials, texts, images, layouts, designs, and data. These materials are protected by both Malaysian and international intellectual property laws. Unauthorized copying, reproduction, distribution, or exploitation of these materials is prohibited, except for personal and internal use or for ordering products from ASPOT WORLD.
  2. Privacy: ASPOT WORLD is committed to protecting personal information obtained through the website, as outlined in their Privacy Policy. They employ security processes and procedures to safeguard transmitted information.
  3. Trademarks: The trademarks, names, logos, and service marks displayed on the website are registered and unregistered trademarks of ASPOT WORLD or their vendors. Unauthorized use of these trademarks is prohibited without prior written permission.
  4. External Links: ASPOT WORLD provides links to other websites but does not have control over their contents. They disclaim liability for the use of these websites and do not endorse them unless explicitly stated.
  5. Terms and Conditions: By accessing and using the website, users agree to be bound by the Terms and Conditions, which include provisions related to privacy, copyright, and intellectual property rights.

In summary, ASPOT WORLD takes a proactive approach to protect privacy, copyright, and intellectual property rights on their website, ensuring compliance with legal regulations and safeguarding users’ personal information and the company’s intellectual property.

These terms and conditions provide a comprehensive framework for using the ASPOT WORLD website and making online purchases, outlining user obligations, privacy protection, and legal provisions.